A significant challenge for national retailers involves maintaining the integrity of their extensive supply chains and ensuring product safety. Dollar General recently initiated a nationwide voluntary recall of its Clover Valley Instant Coffee, underscoring the critical importance of proactive measures in response to consumer feedback and potential product contamination. This action highlights a company’s responsibility to safeguard public health and preserve consumer trust when unforeseen issues arise.
- Dollar General issued a voluntary nationwide recall for instant coffee.
- The recall was prompted by customer reports of glass fragments in the product.
- Affected products include specific lot numbers of 8-ounce Clover Valley Instant Coffee.
- Consumers are advised to discard the product and contact Dollar General for a full refund.
- The company is investigating the contamination source and emphasizes consumer safety.
Recall Details and Affected Products
Initiating the Recall
The recall was prompted by a customer report identifying glass fragments within their purchased coffee grounds. In immediate response, Dollar General collaborated with the Food & Drug Administration (FDA) to facilitate this voluntary recall. The affected products are specifically the 8-ounce packages of Clover Valley Instant Coffee.
Identifying Impacted Products
Impacted packages carry a UPC of 876941004069. The recall covers products with lot numbers L-5163 and L-5165, both bearing a “best by” date of December 13. Additionally, lot number L-5165 with a “best by” date of December 14 is also included. These products were widely distributed across the United States, sold in every state except Alaska and Hawaii.
Potential Health Risks
While no illnesses or injuries have been reported in connection with this specific recall, the potential hazards associated with ingesting foreign materials like glass fragments are severe. The company’s announcement detailed risks ranging from damage to teeth and lacerations of the mouth and throat to the more serious possibility of intestinal perforation.
Consumer Guidance and Company Response
Actions for Consumers
Customers who have purchased the specified instant coffee are advised to immediately discard the product. For a full refund, consumers are encouraged to contact Dollar General directly.
Dollar General’s Commitment
The company has stated it is actively investigating the source of the glass contamination, emphasizing its commitment to resolving the issue and preventing future occurrences. This incident serves as a reminder of the continuous vigilance required in large-scale retail operations to maintain product quality and consumer safety standards, often leading to shifting corporate strategies.
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